When Follow Me mode is activated on a Care Go you are protector for, you will instantly be notified.
On iPhone you will receive a critical notification, which means that your phone will sound even if its in silent mode. On Android you will receive a standard push notification, which will only sound if your phone is not muted.
In both cases the notification will ask for your attention and to keep an eye out for what’s happening to the person carrying the Care Go device or the item its attached to.
You do not need to take immediate action when receiving a Follow Me request. But please pay attention and be ready to take action.
Tap on the notification to go directly to the device details screen. Here you will be able to see the location of the device and follow its live movement on the map.
Tap to get directions to the location of the Care Go. This will open Maps on iOS and Google Maps on Android, providing you with detailed navigation instructions.
Tap to call the owner of the Care Go’s phone directly from the app.
Tap to view a detailed log of the Care Go’s Follow Me and SOS activations.