As Android is an open source operating system and mobile phone manufacturers have the ability to amend the system, we highly recommend you to do the following settings on your Android device, to ensure stable and reliable delivery of any critical alerts from your Care Go device.

It’s fast and easy to make the changes to the settings and we’ll guide you step by step below.


Android 10 on Google Pixel 


Android 10 on Huawei


Android 9 on Huawei


Android 9 and 10 on Samsung Galaxy



MIUI 11 and 12 on Xiaomi


Didn’t find your device?

Don’t worry. Even if you didn’t find your phone or OS in the video above, we are here to help.

Let our customer agents help you. Simply tap the blue Help button hovering in the bottom right of your screen or contact us on